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Managing and training staff

Get advice on managing relationships with your employees, and learn about your ongoing responsibilities regarding things like payroll, pension, taxes, compensation, health and safety.

Your obligations

• Employer Payroll Responsibilities
  
  http://www.cra-arc.gc.ca/tx/bsnss/tpcs/pyrll/menu-eng.html
  Important information on deducting Canada Pension Plan contributions, Employment Insurance (EI) premiums and income tax from income your employees pay, and reporting them to the Canada Revenue Agency.
• Employment standards
  
  http://www.bsc-sec.ca/eng/guide/1560/
  Find out about your obligations related to wages, vacations and other leave, statutory holidays, hours of work and overtime.
• Health and Safety
  
  http://www.hrmanagement.gc.ca/gol/hrmanagement/site.nsf/eng/hr10775.html
  Get information and advice on your obligations and benefits concerning occupational health and safety, including supportive programs that facilitate work-life balance for employees.
• Workplace health and safety
  
  http://www.bsc-sec.ca/eng/guide/1600/
  Find out what you need to do to ensure the health and safety of your employees while they are at work.
• T4 - Information for Employers
  
  http://www.cra-arc.gc.ca/tx/bsnss/tpcs/pyrll/rtrns/t4/menu-eng.html
  Find out how to complete and file a T4 slip, a form that states the wages paid to and taxes withheld from an employee, and obtain downloadable and printable forms.
• Tax Information for Business
  
  http://www.cra-arc.gc.ca/tx/bsnss/menu-eng.html
  Access Canada Revenue Agency's section on business to browse tax-related information for your business.
• Record of Employment on the Web (ROE Web)
  
  http://www.bsc-sec.ca/eng/summary/1440/
  Applies to: All of Canada
  Use this secure application to create, submit and print Records of Employment (ROEs) via the Internet in preparation for the interruption of employee earnings.
• Employment equity and human rights
  
  http://www.bsc-sec.ca/eng/guide/1596/
  Find out how to create a workplace that is free from discrimination and harassment.
• Quebec's Competency Act (Act to promote workforce skills development and recognition) (only available in French)
  
  http://emploiquebec.net/entreprises/formation/loi-competences/index.asp
  Learn about the information and obligations contained in Quebec's Competency Act (Act to promote workforce skills development and recognition), such as forms to be filled out and how to improve your staff's qualifications and competencies.

Managing your employees

• Keeping employee records
  
  http://www.bsc-sec.ca/eng/guide/6338/
  If you have staff, keeping records on everything from their salaries to their job skills can help you to administer your payroll and plan training.
• Managing employees
  
  http://www.jobsetc.gc.ca/eng/pieces1.jsp?category_id=2902
  Learn how to measure your employees' performance on the job, to help them understand what is expected of them and to deal with performance problems.
• Employment Insurance and Work Force Reduction Program Due to Downsizing
  
  http://www.bsc-sec.ca/eng/summary/1473/
  Applies to: All of Canada
  Learn about employment insurance options for employees who voluntarily leave your business to preserve the jobs of co-workers.
• Federal Mediation and Conciliation Service
  
  http://www.hrsdc.gc.ca/eng/labour/labour_relations/mediation/index.shtml
  If your business falls under the jurisdiction of the Canada Labour Code, learn how to prevent and resolve disputes and how to mediate grievances.
• Managing staff during tough times
  
  http://www.bsc-sec.ca/eng/guide/1509/
  Learn low-cost strategies for motivating and retaining staff to help sustain your business during difficult times.
• Implementing tools for human resources administration
  
  http://www.bsc-sec.ca/eng/guide/6758/
  Learn how to save time and money by using online tools and technologies that can make managing your human resources procedures more efficient.
• Human Resources Implementation Program
  
  http://www.bsc-sec.ca/eng/summary/4991/
  Applies to: Prince Edward Island
  Your business may be eligible for funding to implement a human resource strategy.
• Public Holiday Pay Calculator
  
  http://www.labour.gov.on.ca/english/es/tools/disclaimer_php.php
  Use this online calculator to estimate how much you will need to pay your employees for Ontario's nine public holidays.

Training your employees

• Training Employees
  
  http://www.jobsetc.gc.ca/eng/pieces1.jsp?category_id=2821
  Training from various providers, whether inside or outside your organization, allows employees to increase their skills and knowledge, and improve their performance, both in quality and quantity.
• Promoting Workplace Safety and Health
  
  http://www.bsc-sec.ca/eng/summary/4812/
  Applies to: Yukon
  Protect your employees with workplace safety training and certification.
• Training for Managers and Supervisors in the Tourism Industry
  
  http://www.bsc-sec.ca/eng/summary/6500/
  Applies to: All of Canada
  Boost your competitiveness and bottom line by getting your managers trained and certified.
• Bonavista Institute for Cultural Tourism — Courses
  
  http://www.bsc-sec.ca/eng/summary/6884/
  Applies to: New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island
  If you have a cultural tourism business in the Atlantic Provinces, you could get a subsidy to help pay for management training.
• Yukon Mine Training Association
  
  http://www.yukonminetraining.com/courses-programs.html
  Take advantage of the employment opportunities emerging from the mining and related resource sectors in the North, through training resources, computer lab, certification programs, workshops, funding, and more.
• An Employer’s Toolkit to Apprenticeship Training – Skilled Trades: Train For Gain
  
  http://www.saskapprenticeship.ca/siteimages/Technical%20Info/employertoolkit_web.pdf
  Are you an employer who requires skilled and qualified workers to get the job done? Find out how to train your employees through the Apprenticeship and Trade Certification Program.
• Apprenticeship Training
  
  http://www.bsc-sec.ca/eng/summary/4996/
  Applies to: Yukon
  Create skilled and adaptable employees who learn by doing through apprenticeship.
• Yukon Hospitality Training Workshops
  
  http://www.bsc-sec.ca/eng/summary/4723/
  Applies to: Yukon
  Find out how these hospitality training workshops can help your Yukon business.
• A Guide to Programs and Services for Newcomers to Ontario
  
  http://www.citizenship.gov.on.ca/english/publications/welcometoontario.shtml
  If you or one of your employees has acquired business skills, training or qualifications outside of Canada, this guide can help you get them recognized in Ontario.
• Yukon Tourism Education Council
  
  http://www.yukontec.com
  Take advantage of the professional training seminars offered by the Yukon Tourism Education Council for frontline staff, as well as for managers and owners of businesses in the tourism industry.
• CraneSafe Certification
  
  http://www.fulford.ca/cranesafe.html
  You can get your employees certified through Fulford CraneSafe Certification, as Occupational Health and Safety Regulations now require crane operators to carry a proof of competence card.
• Liquor Service Training Program (Yukon)
  
  http://www.bsc-sec.ca/eng/summary/6150/
  Applies to: Yukon
  Find out how your staff can be trained to serve alcoholic beverages in the Yukon.
• Workplace Innovation and Productivity Skills Incentive
  
  http://www.bsc-sec.ca/eng/summary/6333/
  Applies to: Nova Scotia
  Funding for training that can develop the skills of your employees and improve your productivity.
• Essential Skills Tools
  
  http://www.hrsdc.gc.ca/eng/workplaceskills/LES/tools_resources/employers.shtml
  Use these free, customizable tools to understand how essential skills can impact your business and how to assess and improve the skills of your employees.
• French in the Workplace Program
  
  http://www.bsc-sec.ca/eng/summary/6848/
  Applies to: Quebec
  Get a tax credit by offering your employees free on-site French courses right in your workplace.
• Soutien aux entreprises de la Métropole pour l'emploi et la relance
  
  http://www.bsc-sec.ca/eng/summary/7402/
  Applies to: Quebec
  If you own a business in Montreal, you may be eligible for a staff training grant.
• Modular Training
  
  http://www.bsc-sec.ca/eng/summary/2572/
  Applies to: Ontario
  Find out about on-the-job training requirements for employees in mining, forestry and construction in Ontario.
• Ontario Skills Passport
  
  http://skills.edu.gov.on.ca/OSPWeb/jsp/en/EO_index.jsp
  Learn about essential skills and how they apply to hiring, managing and training employees.
• Workforce training measurement
  
  http://www.bsc-sec.ca/eng/summary/7493/
  Applies to: Quebec
  Your business could receive technical or financial assistance to define your training needs, to set up your project, and to assess its effectiveness.
• BioTalent GMP Toolkit
  
  http://www.biotalent.ca/toolkit_e.asp?id=22&tkid=8
  Use this tool to help you develop training in good manufacturing practices for new employees in your biotechnology business.